Titanium member... Trying to use upgrade suite cer...

Titanium member... Trying to use upgrade suite certs is almost impossible, especially when hotels like this deny your cert while upgrades are still available to book... I digress...
Terrible pillows, air conditioning cuts off automatically waking you up a couple times a night, pillows are overused and old, they close the pool and hot tub AT SIX (go next door to the Ocean Club - have dinner, hang by the fire and hot tub - open til 10). Lastly, since they re hurting for money at 95% capacity + using covid as an excuse, they tag on a resort fee still of $20/nt. It includes $2 off your starbucks coffee.
Wait til the two new Marriott properties open in the Spring and don t waste your money here.