Diana Henderson

Review of Mid-Columbia Pet Emergency Ser...

Thanks to the careful and intelligent work of the ...

Thanks to the careful and intelligent work of the vet and staff at the Emergency Clinic, our pet was diagnosed and referred on to get the appropriate treatment she needed.
We took our poisoned Golden Retriever to a vet in Spokane on Sat; that vet did a full CBC and was surprised and puzzled by a very dangerously low platelet count. He suggested we see another clinic immediately for confirmation and treatment, so we headed to the Mid Columbia Pet Emergency clinic since they were open on a Saturday afternoon and they were closer to our home. We were met by the staff and Dr. Janiak , who had been expecting us. Our dog was immediately seen, and new blood work done. That was repeated an hour later because the platelet count was dropping. The vet and the staff were professional, knowledgeable, compassionate, and considerate. The clinic was very busy, but staff kept checking with us and giving us updates on what was happening. After another test indicated that our pet was indeed in serious trouble, Dr. Janiak sat with us and explained our options. She carefully outlined what was known and unknown about our pet s situation, and she had consulted with other vets and double-checked with Pet Poison Center vets to rule out poison-related symptoms. How very thorough and wonderfully helpful!! We never felt pushed into a decision, but with the information we were given we made the decision to drive straight to the WSU vet hospital. Dr. Janiak called ahead, sent information to them as well as to our regular vet at home, and made the next step as easy as possible for us. The diagnostic cost was on par with the costs we incurred at the Spokane vet clinic. Our dog, Maya, is still at the WSU hospital with several vets and students studying her symptoms and working on treatments.