The product itself is excellent, easy to use, and ...

The product itself is excellent, easy to use, and easy to install. I have had mine for two years when my nephew broke one of the wires accidentally. I was in a live chat with an extremely helpful employee in less than a minute. And within 5 minutes i had a resolution for a part replacement. Excellent customer service. Would recommend for anyone who spends a lot of time behind a computer screen.