Very nice facilities but the staff in the Bashir r...

Very nice facilities but the staff in the Bashir room are very discourteous. Exaggerated shrugging when they don't know the answer to something and an aggro, pressurising way of doing simple tasks. Encountered this behaviour during both the morning and afternoon shifts, so clearly there's a lot of dissatisfaction with the working environment. They need to lift their game. Never encountered this kind of petulant behaviour at any other state library in Australia or overseas.