AR

Review of Crain Hyundai of Fort Smith

I took my car in for a warranty repair. At first t...

I took my car in for a warranty repair. At first they tried telling me it wasn't the warranty issue and was a $2,000 fix for something else (it was the free warranty issue after all. Imagine that). It felt extremely tense in there. The first time I went in there some workers were mad at each other and arguing in front of every one and it was extremely awkward. Then when I went to pick up my car they were yelling back and forth plain as day in front of customers. Then some manager got involved and started yelling too. Craziest thing I've ever seen. Got my car and realized they threw a bunch of stuff around in my car made a mess. Threw my fiancees sunglasses from the front seat area to the back floor board and scratched them, threw some other stuff around. All around wierd/bad experience. They fixed my car though, so I guess that's one plus. If you want that dysfunctional family, tense, yelling vibe.......crain hyundai.