V Fox

Review of BMW of Springfield

It was our second BMW from the BMW of Springfield,...

It was our second BMW from the BMW of Springfield, and we thought we oughta give other places a try as well. Countless useless emails with BMW of Morristown, Bloomfield and an absolutely disappointing trip to Open Road BMW of Edison (they were not ready, dodn't have the cars, eventhough we've had an official appointment for the test drive), we were soo happy to come back to the familiar and inviting atmosphere of Springfield dealership. The staff greets and treats you like FAMILY. Ask for Isabella Souza. Patient, calm, funny, and very friendly. No pressure. She listens, and she will go all the way to help you find the car of your dreams. My wife is super happy with her X5! Oh! and special thanks to Ms. Amanda Zamora for making this transaction as smooth as you could wish. We dreaded the day filled with paperwork and hours of signing and signing papers. Surprisingly, we were done and out in less than an hour because Ms. Zamora was already ready for us.
PS. The service team at BMW of Springfield is exemplary as well!