I was very excited to visit this historic hotel. W...

I was very excited to visit this historic hotel. When we got there, our room had only two lights working, one bulb in the bathroom and one nightstand light. We decided to upgrade to a suite and that was a lot better. One of the main problems is the food. Only one restaurant is open and the food was horrible, chicken was dried, bread stale, food cold, and service was a hit or miss. in the morning we went to get milk (for my toddlers cereal) and the milk was expired. I am not talking about just the milk I got, the entire tray of milk and the rest of the milk they had in the kitchen. They had to send someone to bring milk to the main warehouse they have. They did not seem concern about it though even though the milk had expired almost a week ago. Most of the amenities were closed while our stay but at the end, we found out that they were offering them for the Holliday weekend ( which made us feel cheated a little bit). When I expressed my experience with the hotel, they said they felt bad but never offer to make it better. On their website they offer a 30% discount for first time visitors which they did not honor saying that it was for my next stay (like I want to come back). Overall is a beautiful place with great history but the food is probably 0 stars and the service a 3 star. Not worth the Money I spent. The Greenbrier is 100 times better!