This is the 2nd part of my review. (See part 1 bel...

This is the 2nd part of my review. (See part 1 below.) We picked up our Honda Accord about two weeks ago. Our visit started out with continued professionalism from Fred. He corresponded with me about when we were coming in. When we arrived, although he was working with another family, he made sure we knew exactly what the next steps were. He had the Accord pulled up to the front ready to go. The car was absolutely impeccable...it was spotless! We purchased a 2014 and honestly they did such an amazing job detailing it that it looked like a 2017. More importantly, the dealership service department fixed all mechanical issues such that the car drives so smoothly we're sure we will be driving it for many years to come. We finalized the registration paperwork with a super friendly business manager, (I forgot her name but it begins with a D) and then Fred s colleague Nana put the tags on. Our pick up experience was just as pleasant as our initial visit. I cannot recommend Honda of Tysons highly enough. They exceeded all expectations. We want to extend a sincere thank you to Fred and everyone who was a part of this car transaction. You are a first class dealership!

This is part 1 of my review. The 2nd will come when I pick up my vehicle but I just had to write about the phenomenal experience I had at Honda Tysons Corner! We have been in the market for a car for our daughter. We talked with and interacted with our fair share of used car salespeople and sadly some of them lived up to the negative stereotypes. Not so at Honda at Tysons. We were greeted warmly by Fred Tcheliebou. He listened to what we were looking for, explained what he had in stock, was upfront about pricing including fees, took us to see and test drive a car that might fit our needs, and helped us determine what was best. In the end we decided to wait for a car that was in transit to the dealership. Fred kept in touch and as soon as the vehicle came in he contacted us. We went in as soon as possible and thanks to Fred and the flexibility of his sales manager (Zen) and the mechanics we got a chance to check the car and take it for a short drive. It was in surprisingly good condition with the exception of a windshield issue. (Again, the car had just arrived the night before. ) We felt so comfortable with Fred and the manager that we bought it without reservation after assurances of their normal thorough inspection, necessary replacements, and detailing to come. Betty in Finance was straightforward and accommodating also. We really felt taken care of by Fred and the whole team. (There was a sales associate, I believe his name was Nana, who did not work with us but warmly thanked us for coming and our business on more than one occasion.) Given the excellence in service, we will likely be repeat customers. We look forward to picking up our vehicle and trust it will be in excellent condition. Part 2 to come...