Jason Regalario

Review of Montemar Beach Club

Our experience with Montemar Beach Resort is we we...

Our experience with Montemar Beach Resort is we were not able to experience it. Our company was looking for a resort in Bataan for our company outing/team building. I was able to communicate with Nikki, the Reservations Officer on March 16, 2017. Well, she told me to wait for the call of their Sales Team. March 20, I followed up Nikki that nobody is calling me yet, so she apologized. March 24, I sent a gentle reminder to check if Montemar can accommodate us. Finally, on March 28, just this morning, after almost 2 weeks of waiting and after 2 follow ups, Montemar's Sales Team called me and she said "Our May 27, 2017 date is fully booked, do you have any other date in mind?" hahaha. Seriously??? After almost 2 weeks and you will say that the date is available no more? I understand if Montemar is fully booked, that is a sign of good business, but does a client need to wait for 12 days just to be informed that they cannot accommodate us? How many days would you realize that you are fully booked on a date? This is just unfortunate as the website and the pictures on it sent us a lot of promises that we would never experience. PS - I was about to post this but they would not let me without shading a star, just an FYI, it was not my intention to shade even half that star.