Zero stars would be more accurate of a rating here...

Zero stars would be more accurate of a rating here! I have only had bad experiences with this dealership. The first time was when we were planning to buy a Toyota Tacoma and saw that there was the exact model and color we wanted in their inventory. Called to confirm and made an appointment. When we arrived they were not ready for us and took us on a tour of their parking garage in search of this phantom Tacoma. In the end they didn't have the vehicle just other higher priced models and tried to upsell us on what they had in their inventory. The classic bait and switch!

Just this week I decided I would give them a second try, to test drive the Rav4 Hybrid. Called ahead to make an appointment. Confirmed the inventory and when I arrived, they did not have me down for an appointment, and was told I would need to wait for two other test drives to finish - one of them arrived after me mind you. Also that they only had 1 vehicle in their inventory. Another hour of my life wasted on this dealership! Don't waste your time and go to the surrounding dealers that put customer service first and have an ounce of professionalism!