Kevin b Review of Hyatt Regency O'Hare
Very nice decor. Went here for 2016 new years, ver...
Very nice decor. Went here for 2016 new years, very disappointed. Said there would be "savory bites" for tickets we purchased, zero food!! Sucks, didnt eat anything all day. Got ready in my room with wife, sister & her husband around 5 pm. Started party later. Tried to go to room to freshen up around 10pm, security refused to let us up elevator!!! Wow. Explained I'm a registered guest. Said i had wrong bracelet. I said i don't know why, i don't work here. Guess they gave us wrong bracelets? No one told us anything about this, or when we went to our room first time. All our stuff was in there, he didnt care. After a ton of fuss and embarrassment, and argument at front desk, finally got to room. Were afraid we wouldn't be able to get back up, so never went back to party. Terrible experience.
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