Catherine Bogues

Review of Ormond Hotel Kilkenny

When we arrived the lobby was gorgeous, the staff ...

When we arrived the lobby was gorgeous, the staff was wonderful and we were told we were going to wait for an upgraded room. We came back for our upgraded room, that was last upgraded in the 70's. Everything was dingy, the furniture was chipped and the bathroom looked dirty, even though it was clean. We realised the room did not have air conditioning so we went to the front desk to ask for a fan and about the supposed upgraded room. We honestly thought they'd made a mistake and they gave us a b.s. explanation of what upgraded meant. An hour later we still had not received our fan and had a call again. And the kicker was our hotel room was right over the outdoor reception area where they'd had a wedding that night and let it go until 4 a.m. in the morning. Stay away from this hotel!