The CHIC in Punta Cana was mostly good but not a 5...

The CHIC in Punta Cana was mostly good but not a 5 star and the Diamond Club is definitely not worth the extra $300+ we paid EACH. For beginners, the $300 credit is a bunch of bull. We could not use it because the $50.00 coupon my husband and I got had to be applied towards a $185.00 massage. Come on guys - we can get massages in Texas for $50.00 or less! The other coupons are $10 coupons you can use towards wine bottles! Our manager, Luis Martinez was super nice and super helpful -he was about the only one we could rely on. House keeping is kind of slow and forgetful - they don't refill your Kleenex or Splenda or even toilet paper! You only get two towels per day. Ordered room service one night and they never showed up with my order nor did they answer the phone when I called to check on my order!!! Yeah - not the best. Restaurants - Buffett is okay and the Steak House is pretty good - oh - I recommend the sushi place - not so much for the sushi as for the Ceviche - great ceviche! The Beach had a red flag every day the whole week. Be careful with the vendors in the lobby area - they grab you and don't let you go. I bought over $120 worth of trinkets and my little grand daughter busted them almost immediately - made me wonder just how sturdy those supposedly silver chains really were.