We were there for the fireworks on the 4th. We had...

We were there for the fireworks on the 4th. We had a great view of many fireworks north of the Ben Franklin Bridge. Being a holiday, the place was full and very busy. The staff was generally helpful, but seemed to be lacking in info about the events. For example, we were told we'd have a great view of the fireworks at Penn's Landing from our room. I'm not sure if they moved the launch site due to the weather, but the only rooms that would have seen them were on the hotel's east side. Getting from the garage to the lobby is a bit of a hike - especially if you're disabled. It's a long walk and 2 elevator rides to the lobby, then one more to the room. I recommend valet parking if you have mobility issues. Parking is expensive ($32 self, around $45 valet), but you're also at the water very near downtown, so it'sto be expected. Hilton Diamond and Gold get access to the executive lounge (different from normal Honors policy), which is on the first floor next to the front desk. The location was very different from most properties (i.e. on the executive floor). We weren't told about the hours for snacks, so I had no idea when they're were available. Soft drinks and coffee were readily available. Gold and Diamond breakfast is also served here. Breakfast spread was relatively small but nice and good quality. There were 3 hot items (eggs, potatoes, sausage) and the rest was continental. We had two issues work our stay. The biggest issue was the room's cleanliness. Our bathroom was not cleaned very well. The floor hadn't been swept, there was hair in the tub and sink from the last guests, and it took 2 calls, a front desk visit, and nearly 2 hours to get resolved. Other needs (extra pillows and blankets) were addressed quickly. Noisy guests were the other issue. Being next to the elevator, some people were really loud - especially after coming back up from the fireworks. It's not fun listening to what seems to be a big party in the elevators after 11pm. At least it dissipated in about 10 minutes. The hotel's main advantage is the location. Right on the water and walking distance to several main attractions. As a Hilton Diamond, I've stayed at a lot of properties. This certainly isn't the nicest Hilton I've stayed at, but not the worst either. I would likely stay at another property, unless I needed to be right in that area or others weren't available.