M
M B Review of Apple Soho
Rude, rude, rude customer service. Steve Jobs wou...
Rude, rude, rude customer service. Steve Jobs would not approve. Over the last few years I and my family have spent over $10,000 in Apple products. Twice in the last month I was here purchasing stuff and the staff could not have been nice. "Come in anytime and we can help. We have a help desk with someone available all the time, no appointment needed."
SO today, when my iPad malfunctioned I was greeted by a stern man who told me no one could help me and the next available appointment was in several hours. I spend 90 minutes in a sweaty subway to get here. Not happy.
BAD BAD BAD customer service
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