So far not impressed, arrived on crutches was told...

So far not impressed, arrived on crutches was told they could not escort me to my room via wheelchair. Major disappointment. The view however is killer.
UPDATE:
Paul, in the taxi line was the only person here that tried to help. He got us a handicap taxi and made sure we were taken care of. He told the taxi driver exactly where we wanted to go and made sure we were set up for our return trip.
Our flight got changed and we are now leaving 5 hours later then we were scheduled too, we tried calling guest services, asking for help with a late check out a couple times and they just tell us they do not know about a late check out and to call back. We have to call and schedule our transport back to the airport 24 hours ahead of time. If I cannot find out about a late check out, how do I schedule transport.
Love the location of this hotel. HATE THE HOSPITALITY!!!!