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Please Please stay away if you value your time and...

Please Please stay away if you value your time and money. I waited nearly 10 month for 5 windows when I signed the original contract back in July of 2017, since then it has been a nightmare to get these guys to install and complete. After nearly 10 month I finally get my (5) windows and 2 are incorrect size after they had measured twice which by that time it was too late because the original window had already been taken off. Thus, my condo had to get boarded up!!!!Luckily it was replaced the next day from another order for another customer which I feel bad for. Coincidently, the mess they created was astronomical!!!!! The amount of dust that spread was overwhelming nor did they consider covering anything because they didn't care. Second, the last (1) window windows came in cracked and during the installation the contractor drops the frame from the 5th story unit which practically destroyed itself - thank God no one was below nor got hurt. I was then told they will order me a new window which would take 2 weeks.....month and a half later window finally is installed after calling for 2 weeks yelling!!!! However, screens are still missing and now they have to be ordered. Finally, during inspection their QA guys shows to prep the windows (an hour before) for the building inspector final and to my surprise one of the window install was not properly sealed and water poured out of the Top window which has been leaking into the inside of my unit and wood studs/wall. I am beyond exhausted and emotionally drained. I have taken time off work 3 times(full 8 hours) with no pay to meet these guys with each time one hurdle after another. Do yourself a favor, call Lowes, my brother in law had 8 windows, hurricane impact installed flawlessly in 2 days with minimum down time and their team were extremely clean even came prepared with plastic bags to cover items. I am too nice I admit and have been taken advantage off. Note the matter has been resolved but as a social courtesy stay away.

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