Toni Shepherd

Review of Virgin Active

Awful customer service I used to be a member but c...

Awful customer service I used to be a member but cancelled membership back in July only for them to continue taking money each month they have admitted mistake but no apology and have since promised me that it would go back into my account on 3 separate occasions still waiting and when I call staff are nothing but rude on phone to you. Place is falling to bits and in need of good clean