Ling Chun Tai

Review of SingTel

Waited over 3.5h for my replacement sim card to b...

Waited over 3.5h for my replacement sim card to be activated and still waiting, was told to take 10min to activate. The 1688 hotline is not helpful, called 4 times, long wait to get to talk to CSO every time, keep saying talking action but nothing happened. Apparently, the are supposed to get "backend" to activate, said they don't even have "backend" number, follow up by writing email. What a joke! Any other higher channel or authority from Singtel can be called to complain and resolve this?