Was a long term customer of jones but got to say t...

Was a long term customer of jones but got to say the customer service for this store is awful. Went to the store twice to return an online item when I was sent back given the return system was 'down' and the staff being extremely unknowledgeable about their own company system. The shoebox of the shoes with which was left there while I had to take the second trip, was being marked all over. AVOID this store if you can. Complete waste of time.