Have not had a good experience with this office at...

Have not had a good experience with this office at all. I'm a patient for accutane and from the start I have not had a good experience. My first visit I had waited an HOUR after my appointment time for a 5 minute visit. Every time I have been I have had to wait 20-30 minutes after my appointment time. Today, I called the charlotte office after hours because they are not open today to get my prescription prescribed because i did not receive a prescription note which is vital for accutane patients, and I reached the physician, and asked her what to do since today is the last day I can get my refill. She did not have an answer for me, so instead she hung up on me. Very rude customer service. I am not happy with this office at all. Please avoid at all costs.