Thank you Janie!!!!! Today I had a scheduled maint...

Thank you Janie!!!!! Today I had a scheduled maintenance appointment for my dryer vent. I'd had water flowing back into my dryer line for weeks and initially thought it was a dryer malfunction. It was a fire hazard. My appointment was scheduled between 8-12pm but no one from Lonestar (vendor) called or came by. I called to get an ETA and the technician called the wrong number that morning and was not able to make contact with me. Therefore my appointment was cancelled and rescheduled for next week. I called Janie at Camillo Properties and she made a few calls and someone from Lonestar came out immediately. My dryer vent issue was resolved in literally 10 minutes. Janie was very empathetic to my concerns and addressed all my questions. Besides I'd taken off work to get this done. She even called me back to ensure the correct number was updated in the system. Very appreciative for her and she is definitely an asset to the company!!!!!!! People like her are the reason I renew my lease with ease. Been with Camillo for almost 3 years.