L

Lisa Beers

3 years ago

I'm in Reno at The Montebello and this place has b...

I'm in Reno at The Montebello and this place has been a complete disaster! I had maintenance in EVERY DAY fixing and patching from the day I moved in. The first time it rained I figured out that 2 or my 3 bedroom apartment has MAJOR leaking! It's bee 5 months now, paying "luxury" rent for a "luxury" apartment and I've only bee able to use 1/1 of my 3/2. My home office has been disrupted and my room torn apart 3 times because they were comign in to fix the problem. Guess what? I'm 5 month down the road from when the problem started and NOTHING has been fixed. "Attempts" have been made, but my windows still leak every time it rains.
I moved my office out to the dining room only to find the same issue with the kitchen window leaking!!!!
The bathroom between these two bedrooms has tile cracking on the same walls that we're having issues with...
You think there's a leak in the wall????

I have been patient, positive, helpful, offered suggestions, talked to management for the property AND maintenance...

I'm fed up! If you know what's good for you, you will stay FAR away from these "luxury" apartments and FPI. Save yourself the heartache and moving costs, and the added fees they tack on EVERYTHING!!!

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