The service I received at the BIDMC was good, howe...

The service I received at the BIDMC was good, however I ran into problems with their billing department that I wanted to make prospective patients aware of.

The BIDMC forwarded my bill after 3 months of non-payment to a debt collector having only sent me a single bill in the mail. The debt collectors, Peter Roberts & Associates, only take payment through the mail, which isn't the safest practice. Furthermore, after your debt is forwarded to Peter Roberts & Associates, the BIDMC refuses to take payment unless you are extremely insistent like myself.

The takeaway here is heaven forbid your mail get lost you are put in a very difficult, and financially tricky situation thanks to the BIDMC. If you are put in this situation call the BIDMC and insist on paying them directly, and letting them deal with their debt collectors themselves.