Jacob Paulson Review of Toyota of Seattle
Purchased a used vehicle from here, and was told i...
Purchased a used vehicle from here, and was told it was mechanically sound in every way. They also spoke very highly about their service team and attention to detail. When I brought the vehicle back for its first service they hit me with a list of repairs that totaled 6k and said the vehicle had more rust than most vehicles they had seen, which I did inquire about before purchase but was told their mechanics had checked it out and it was nothing to worry about.
When I told this to the service team they said there was no way the sales team didn't know about the issues with the vehicle at the time of sale and advised me to speak with the sales manger.
After speaking with the sales manager I was told that there was nothing wrong with the vehicle and the service department was just trying to sell me unnecessary things.
I then too the truck to get looked at by an independent shop and they came back with the same list the service department at Toyota came at me with.
I know I should have gotten the vehicle checked out by a third party, but I got played by the great talk of their amazing service department and wonderful customer service.
Do not purchase a vehicle from here. They will say or do anything to get you to take the vehicle off their hands no matter what condition or hidden issues it has.
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