The first time I came to Person Ford they were gre...

The first time I came to Person Ford they were great, However recently I had called them to see if I could get another vehcile since mine was not runnign anymore and it is too much to fix it.

When I first called they said that I would receive a call back which I did and gave them all my information via the phone. After a day or two I called back to check and was told that they were
having a hard time finding a bank for me, to which I said ok just let me know either way no big deal.

That was two days ago and I still have not heard from them. Like I said if you cannot do it just be professional enough to call back and let me know, it probably is not a phone call that someone wants to make but just make it.