Good location and convenient to walk to various pa...

Good location and convenient to walk to various parts of old town / carpenter street / riverside / coffeeshop and bars. Attached to the Mall building but hardly any shops open in the mall. Rooms and bathrooms are large and roomy. Service is decent and attentive but physical hardwares of the room and hotel needs to be much better. Indicated for high floor during booking but still ended up on the 5th floor (lowest).

Arrived on a Friday evening and the entire lobby / public area smelt mouldy and musky and ventilation was poor overall. Improved slightly the next day when the aircon was running.

In the room, wardrobes and cabinets are creaky and doors slam with no soft closing so every door closing felt like a fight going off. Hanging rods in wardrobe was sagging and even basic things like hangers was haphazard. Mini fridge in room was not working and we could not find the switch to turn on.

Only 1 bedside lamp on one side for a double room with king bed and only electrical sockets on one side. Ceiling light over the bed was too glaring so we ended up not using these. No lights over the shower area, and after a day, the next light above the WC also failed. Lighting in general is very underwhelming. Bed cleanliness seemed ok but the clean glasses with the complimentary water was foggy and full of prints. We have stayed in 3 star hotels that are much better equipped.

The only thing we ate from the hotel was a curry puff from the lobby cafe for an afternoon snack and it was undercooked.