Certainly an experience so far with this company. ...

Certainly an experience so far with this company. Now 15 days since ordering an Iphone 6. Struggled to get hold of them on the phone, but after 4 attempts someone did pick up (after being on hold of 45 minutes), and when I said I was enquiring about an order I had not received, they put the phone down. (AMAZING). Now left to waiting for an answer via email. Depending upon answer will determine request for refund, and possible notification to trading standards.