Harvey Harling

Review of ARRIGO DODGE CHRYSLER JEEP

I have a 2015 Jeep Renegade that I bought new fro...

I have a 2015 Jeep Renegade that I bought new from Arrigo 16 months ago with 17,800 miles. The buying experience was good. Unfortunately the clutch burned out prematurely at 17,800 miles. I called the dealership to report and was told I had a 36 month 3 year warranty and roadside assistance and was given their towing services phone number to bring the car in to have the clutch repaired, and set up with Allison as my service advisor. So far so good. Next morning I'm informed by the Dealer that the clutch replacement will cost me $3,400! Naturally I protest and decline the service as I was told to have the car towed in under my 36 mile 36,000 bumper to bumper warranty. I contacted Chrysler Care and the advocate, ammy spoke to the dealership on my behalf and the clutch was repaired and covered 100% with no charge.
So after a shaky start, this dealer did the right thing, and I am recommending them for purchase and service and giving 5 stars.