The value and customer service at Caesars is extre...

The value and customer service at Caesars is extremely poor. Rates are very high for a sub standard hotel experience.
Signage is poor. Navigating the facility is difficult without clear maps or directions.
Food options are poor and overpriced.
Cleanliness is lacking across the whole facility, and I'll say again, the service is terrible. If this is 5 stars, AND they charge the rates they do, they should treat you like royalty, I mean basic kindness.

I was assigned a room number and when I presented it was not the appropriate room that I reserved, necessary for the number of people in my party. This added an additional 30 minutes returning to the desk dragging luggage.

Upon entering my correct room:
-food crumbs all over the desk/counter area
-lamp does not work
-I noticed blood on the wall in my shower
-batteries in TV remote basically dead-impossible to use TV

For medical needs a fridge apparently can be provided, however they do not tell you this until they put a $75 charge on your bill for putting anything much less opening the "minibar" fridge in the room.

Jose (I believe) Chavez, a manager at the front desk lacks professionalism or courtesy when I tried to discuss this unnecessary charge and explain my medical need. He tried to claim a "recalibration" is necessary and was unwilling to remove the charge. They claim there is a sign on the door but it is not visible due to poor lighting, the Minibar is inside a cabinet and it is dim.

Somehow solicitors were allowed to put flyers under my door daily. This is inappropriate.

I will not be staying here again. There was too much headache involved in this stay for it to be worth the ghastly rates. I will make sure I share my experience with friends, family, and others in my professional network also here for this conference, totalling 1,600 professionals.

Unacceptable. I advise you to look elsewhere.

*also, if you keep scrolling through these reviews, you will see multiple copy and paste of the same review from different account names giving 5 stars. Hmm..sounds like Caesars is trying to pad their ratings.