Beautiful hotel, great food options amazing surrou...

Beautiful hotel, great food options amazing surroundings. However, several things puzzle me. For instance, I just was awoken from a lovely nap poolside by security because they close the pool at 7 pm sharp apparently. It's 101 degrees outside!! Why do you close the pool so early?? Really upsetting! This is why we come here!! Not everyone is gambling! Also, coffee. I shouldn't have to get upset about coffee. There is coffee k-cups available for purchase in your room from the mini bar, or you can walk to the Starbucks in the lobby for $5 a cup. ITS COFFEE! It should be free in your room, it's a hotel! Sure you can go over to CVS and buy some k-cups, this is the point of a hotel. For the love of Julius, I think you could spring for some coffee in the room. Guests want to feel like they are taken care of. I've had better customer service at a motel 8 in Macon, Georgia! Along with free coffee. I think the big wigs at Caesars palace could take a few lessons or a workshop on customer service. Or possibly the the Go-To on hotel customer service Ritz-Carlton.