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Regina Smith Review of Marriott Hotels-Key Bridge Mar...
For it to be a signature Marriott hotel, I was sev...
For it to be a signature Marriott hotel, I was severely disappointed. The lobby and dining where exquisite, however, the rooms are in desperate need of repair and renovation. My toilet kept running. Waited over 30 minutes for maintenance, listening to the water run. It took an hour + to fix the job. Callef Nd requested foam pillows, was brought 1 feather pillow. I went to the front desk and requested 4 foam pillows to replace the original 4 feather pillows before my request was fulfilled. Tub need to be re-glazed or replaced. Front desk did not explain how to get to the room, when they have elevators located in different areas. Walls are paper thin. I could hear my neighbors talking in slightly louder than normal voices.
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