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I was very excited for our honeymoon stay at Parad...

I was very excited for our honeymoon stay at Paradise Stream. Looking at the pictures online of the rooms we decided to go with the Diana's Oasis due to the number of options the room had. When we came to check in on Thursday July 14th at 3:30p we were in a huge line of couples waiting to check in. It took quite an amount of time for us to check in as there was only one person working the front desk and they had to answer phone calls while helping guests check in. This I believe led to confusion for the couple checking in after us as they thought they had the same room we had and had to go back to the front desk. When we got in our room we were excited by the options it had but found the room smaller than what the pictures led us to believe. When we looked at the pool the cover over it was dirty with mulch and bugs and taking it off we found this debris went into the pool. We called the front desk to have it cleaned. We then noticed ants in the corner of the pool area.Since we hadn't had anyone come yet to clean it when we went to dinner we asked the front desk again to have the pool area cleaned and did not find it cleaned at all throughout our stay. The first dinner on Thursday night we had a great new waiter that we could hear talking about learning how to manage more tables to a waitress and that waitress was correcting him in front of us which put a damper on the evenings dinner as we felt bad for him. All in all after the first night we had a good stay. We had a tough time sleeping on the mattress but it was just different in firmness from our own home mattress and we understood that. We liked the area and what the resort had to offer as there were so many things to do.

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