Review of germain toyota

3 years ago

EDIT BELOW:

EDIT BELOW:

Original: Purchased what I would believe to be the most expensive Toyota available, TRD Pro truck. I put a very large down payment to finance the vehicle. The sales consultant I worked with was extremely professional and did the job well. The sales manager, I don t recall his name, it may have been Tony, was extremely unconcerning of any conversations on my deal. Being a young adult he would not take me serious despite the large down payment I was prepared to give him. I will always appreciate the great Toyota I bought but I don t ever want Tony to be apart of any car deals I work in the future. This sales manager had no respect for the dollars I was giving him and only had concern of leaving for his Memorial Day weekend. Made me feel very insignificant despite the hard earned money I gave the dealership interest free. If I could do it over again I d find the truck at another dealer. I will always love my vehicle but the buying expirene will always haunt me since I can t be certain this was the right deal for the vehicle and trim level. The terms I was quoted were also unavailable when I was brought back to finance. Love my truck - very dissatisfied with purchasing experience.

Edit:

Sales manager contacted me concerning the few vehicle tunings you d expect out of a brand new car and scheduled at no cost to me. Looking forward to having this completed and back on the road!

Edit 2:

After asking for details on my sale and looking to understand if the profit margin Germain was making on my vehicle compared to other sales was typical I was told we (Germain) don t share that info.

That was pretty lame and basically a we don t care we made our money see ya. So in that regards see ya!

Don t go here if you have any business background and know about appropriate sales negotiation they won t play the game and you won t be able clearly see the numbers.

Profits over people for these guys and from the general manager down it certainly shows.

To top it off the positive reviews left on their page are that if family members, I see the same last name as many of the people I worked with as positive reviews on google. Good grief these guys are absurd!