Good location, amenities and cleanliness. Ideal fo...

Good location, amenities and cleanliness. Ideal for young people. Hotel staff is very friendly in general. Cafe provides excellent food and service. Excellent house keeping service they do a great job. One of the biggest issue we had at this hotel was accessibility for old and people with physical disabilities. Hotel doesn't have any preparations or provisions. Hotel has multiple steep stairs, specially in monsoon this is quite difficult for old people to enter and exit to main level or restaurant. Very poor planning on redisson's behalf. When i raised this issue during recent visits, staff and manager of the resort gave very unprofessional answers. As per management, they don't expect such guests at this resort, also they offered wheelchair which hotel staff will lift up and down stairs manually in the rain!!!! Really, who will be responsible for all the liabilities?