Beck Marko

Review of Reno Hilton

I want to give this 5 stars because my son had a B...

I want to give this 5 stars because my son had a BLAST swinging into his teenage years with his friends but I had to knock off a star because there are some major communication issues. We called a week before my son's 13th birthday party to make sure the ultimate rush swing would be opened. They told us yes. So, we showed up with 6 teens during the hours they told us, only to be told the swing was closed and to come back the next day at noon. We had some bummed out teens but ended up going swimming at the GSR instead. The next day, we showed up at noon, like we were told the night before, only to be told that they were closed. My husband was able to speak to a manager and also the person hat he spoke with the day before and they opened it up for my son and his friends to swing. They had a blast. I just wish they had clear hours and better communication.