Marv B

Review of City Chevrolet

I arrived at 8am for my appointment. Was not immed...

I arrived at 8am for my appointment. Was not immediately greeted upon arrival. The individual who took my information was nice, but he was not the one who would be arranging my service. I was getting a diagnostic performed, and expected that I would learn what the problem was. After waiting for almost 3 hours, I went to the service desk to ask about progress. Without speaking with me, they had already completed the service. However, no one came to tell me this, and I wonder how long I may have waited before someone did. In addition to having to return to the service desk myself, the service representative was having a conversation with another employee, which did not stop when I arrived. They proceeded to converse. Then, when one employee left, another came along not long after. There was no, "excuse me" from the service rep or the other employee. It was as if I were invisible. I will not return here for service, EVER.