This is supposed to be one of the premier brands o...

This is supposed to be one of the premier brands of India and among the best hotels in kolkata. Clearly the Indian standard is not remotely close to western standards. Their are loads of staff all over the hotel opening doors and greeting you sir this and sir that, however in two departments that are a lot more important they fail. Food & beverage as well as hotel cleanliness. Generally the hotel is clean however the pool area must have had a function on the weekend and all the oil and spoilt food drops were all over the deck - disgusting. Lunch buffet was 2 star at best. Wilted questionably looking salad, cold cuts and cheese plate that looked like it was left out from breakfast - dry and crusty. Waiter didn't even know what olive oil and balsamic vinegar is. When I eventually got the oil and vinegar I had finished my salad because it took so long. Indian dishes were well prepared, but western dishes were horrible. Overcooked and dry chicken and pork. Overall considering it's supposed to be among the best in kolkata and five star - dismal. But having said that it is probably way above most other places in India. Scary thought. View from the room - smog and noise - but that's not the hotels fault as the whole of India is dirty, smelly, noisy and the air is polluted