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Marchell Blijden

3 years ago

I had requested information via e-mail whether the...

I had requested information via e-mail whether there was still a room available on certain dates, apparently this was already a reservation for them while that was not even on the requested date. When I told them that I had not booked and had said that they had to go through the previous e-mails, I was not exactly treated kindly and was immediately decisive for them to say that I can no longer book there in the future. In short, if they don't like something despite your fault, the staff is very unfriendly

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