T

Trent Warner
Review of GoApps

4 years ago

I encourage you to look up the parent company's be...

I encourage you to look up the parent company's better business bureau rating before joining. While the people at this location are good, the parent company deploys deceitful business practices, hides stipulations in fine print, offers bait and switch contracts, and is combative when clarifications are requested. They make it so that no one at the physical locations can help you outside of normal office tasks, creating a run-around for any real needs.

We were month to month before COVID. They created an "offer" of assistance because no one was able to get to the building, but through ambiguous contractual language, they locked us into a fixed term lease. When we realized what had happened we tried to revert back to our old contract style (it was still within the calendar month of the signed agreement) we were told "too late, you signed it". No one at the physical location could help us even get clarification, they bounced us around to different departments of the corporate office.

If you even glance at their BBB profile (headquartered in TX) you can see hundreds of complaints over the last few months. We are not alone in this scam..

Their CEO Mark Dixon is notorious for getting rich at the expense of others by deploying these shady business practices and hiding behind hoops to be jumped through. If you are looking at this office I HIGHLY recommend keeping your money and looking elsewhere. There is a WeWork on Portland Street, and plenty of other coworking spaces in the downtown area. Dont join one of their other office types like Spaces, its the same management style.

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