carlos Izaguirre Review of The Park Entertainment
Terrible service, OK food, overshadowed by it's te...
Terrible service, OK food, overshadowed by it's terrible service.
Last night I went to this restaurant to celebrate my birthday and unfortunately i had the worse time ever. I asked the manager for bread for the table, and with a big smiley face she said yes, we never got it, then I ask the same manager for peppercorn sauce to go with my steak, and again big smily face she said YES... I never got it, then I asked the waiter for the peppercorn sauce and he came back to me saying that it was never ordered... then nothing happened, I never got it... by this time I felt that as a client I was bothering then as I had to signal for long periods of time to get my wine refilled as my bottle was placed very far away from me... I signalled to the same manager, again, to serve some more wine and she looked at me, said that she was coming my way, then started serving other tables, taking other orders and taking zero notice of my, AGAIN!, and by this point I was so frustrated that I raised my two arms and reminded her yet again about me to which she responded that she forgot... so I had to ask her if there was something wrong with our table as the service was so poor, I couldn't have my bread before my starters, I couldn't have my sauce with my main course, all I could was to feel frustrated on my own birthday, to which she apologised, and said very loudly she was going to knock off some money off the bill and then suddenly bought some chocolate balls to the table, the intention was good, but she only placed it on the table and left, I literally thought we got a wrong order as she didn't even explained what was that for, because I, don't like chocolate at all... anyways, by this point I was terribly upset and frustrated I just wanted to leave the place, I didn't even order a dessert myself as the only thing I wanted was to run away from that place... they bring the bill... and we thought it was all over, then we realised that after all, they. tried to CHARGE US an extra meal we did not have.. an overall TERRIBLE EXPERIENCE.
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