Nathaniel Lewis and Veterans First Rock! If I coul...

Nathaniel Lewis and Veterans First Rock! If I could give TEN STARS, I would rate them an ELEVEN.

I will try to make a long story short. I am a Vet and planned two years in advance, to use my benefits to obtain a mortgage. I did my research, talked to many brokers and thought I had found the right one.

We started the process in July 2019 with a close date at the very end of October as I had just accepted a new position which required us to relocate to a new state and move 400-500 miles away. I knew this was a tight time frame and worked very closely with my broker to make sure we met every milestone.

We were less than 3 weeks away from our closing, and EVERYTHING had been done...except I could not get a final commitment from the broker. After several deadlines had come and gone with a seller loosing confidence, I sought out a new firm and broker to help us. I was told this was insane!

Out of desperation, I contacted Nathaniel Lewis at Veterans First. It took an hour to explain my situation and provide all the documentation. But he called me back within just a few hours and after consulting with his boss and underwriter, felt that not only could they take over the process in flight, but also could do it within a day or two of our original closing date.

This required an obscene amount of work and extra effort on his part and a very flexible process from his support team. They worked evenings, weekend and made calls to real estate reps, lawyers and title search firms...but they got the job done, and within one business day original closing date requirement! NO ONE I talked to, believed we could get this done.

On top of all this, Nathaniel kept us informed every step of the way...calling/emailing/texting me sometimes hourly - he is the very essence of excellent customer service.

I will NEVER use any one other than Nathaniel or Veterans First Mortgage again for my VA needs. Make Nathaniel and Veterans First your FIRST call.