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Great customer service at the store and especially...

Great customer service at the store and especially the PU & delivery! I bought the most lovely Pavilion leather chair from Briers in this past weeks. I went to PU the chair and it would not fit into my car. The people at the shop made a valiant effort to fit the chair into my car - but no go. Then, they called Dave, manager at the warehouse, and when I spoke with him and he said he would be happy to drop it off at my home in the next day! What a professional and kind customer service gesture! He did just as he said - dropped it off ..quick delivery and a life saver too! In this time of uncertain customer service it was great to experience this level of service and frankly - kind of a breath of fresh air! ! Most certainly, the next time I purchase home furnishings or a friend asks where they should look for furniture, I will happily refer them to Briers where they are assured of a great experience from store to delivery!

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