sophia joughin

Review of Quick Mobile Fix

Absolutely atrocious customer's service!!! Do not ...

Absolutely atrocious customer's service!!! Do not buy from this company. It's been 2 months and I still have not received a refund. The phone I purchased took so long to come and it arrived faulty. Sent the phone back after numerous attempts of them trying to get me to fix it. Had to buy a new phone in the interim and then asked for a refund upon returning the phone. They acknowledged they received the phone and send they were sending a replacement. After I stressed I wanted a refund the said they never received the phone. After proving they said they had it and would forward the claim to refunds, they again started claiming they never had the phone! This has gone full circle 3 times. Then out of the blue after they finally confirmed I would get a refund, another phone was delivered! This is going to drag on for months! They never answer the phone either and they are clueless on email.