Ellie B Review of O'Bleness Health System
I needed some x-rays and called to ask if they acc...
I needed some x-rays and called to ask if they accepted my insurance as I was told to do by my primary care physician. The woman on the phone was completely rude and unprofessional and first said that I had to ask my insurance company. No, I need to know if YOUR hospital accepts my insurance. I tried to explain what I was asking and she snapped "We accept all insurances, okay? We'll accept all of them." She couldn't be bothered to give me an answer to my question or even to hand me off to someone who could.
Obviously this was not convincing so I got ahold of someone at my insurance company and asked. He spent 30 minutes looking into it and calling them and tracking down someone that would actually answer the question. Turns out, NO, they do NOT accept my insurance. Cue shock and surprise (not). At least the guy at my insurance company was awesome about doing all of this and helping me. The people at the hospital not so much. If they can't even bother to answer a question, I wouldn't trust any of them with my medical care.
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