I tried really hard not to be judgmental and pick...

I tried really hard not to be judgmental and pick apart this place but After 3 days of staying here, each day just got worse and worse. We started out by getting here at 3 o'clock. Hoping for early check in. They said they were busy so we wouldn't get our Room till 4. Understandable. We didn't get our room till 430 and that's only because i complained. We get to our Room and immediately notice our heater does not work. I called the front desk and they said they would send somebody up. 2 phone calls later and still no one there. I finally had to go out and grab a maintenance man myself and complain for them to come fix it. In the meantime we went to the water park. We came back and to my amazement they replaced the whole unit in the time we were gone. I was pleased with that. That's about the only good thing that happened this trip. Without the long list of complaints, let's Just concentrate on the biggest problem. None of the restaurants were open the whole time we were there. It was impossible to get food. Dunkin donuts closes after breakfast and stays closed all day. The taco place, Burger place, campfire kitchen, all closed for dinner. When I called guess services to speak with a manager the lady said they are extremely busy and wouldn't be able to get back to me anytime soon . I'm sure they were. She told me the reason all these restaurants are closed Is they are understaffed because when the schedule was made several weeks ago they were not supposed to be busy. And now they are sold out. Terrible management at this place . We went to one in Texas and Wisconsin Dells and both of those blow this 1 out of the water