After buying several months ago for several hundre...

After buying several months ago for several hundred euros of material ... I come back this Sunday, April 7 to repeat a purchase of the same size ...
On the Castorama site, on Google and even on Facebook, it is indicated "exceptional opening" for the store of Englos as well as that of Bondues.
Now, the two shops are closed this famous Sunday!
The answering machine of one indicates the hours of week without more explanation, the answering machine of the other turns you in loop their spitch of their 50 years that unau listened during 8min thinking that the reception was busy ...
I sent a Twitter message, an Instagram message, no answer, no explanation, or even a simple apology 3 days later.
In spite of this lost time, this wasted essence and this pollution created free and an early awakening a useless Sunday morning ...
Today in store I get quite an uncomfortable reception on the subject at the Englos store: "it's on the erratum M., and it's on the radio! "
Ok thank you ... the erratum is inside the store and I do not spend my life ... and the radio ... well everyone does not listen to the radio and those who listen to it do not necessarily listen to the channel that speaks about it or even at the hours when we talk about it ...
On the other hand, to update its site or to make a message on the most effective means of communication nowadays (internet and its networks) ... why ?!
After meeting a manager, I had an apology, but do not be fooled, there will be nothing more.
Sad business circles where we pump as soon as we can but when it comes to making a gesture, as low as it is in recognition of fault and loyalty of a customer, well there, he there is no one left!