Dayan Contreras

Review of Sofitel Miami

I came to Pullman expecting a beautiful room such ...

I came to Pullman expecting a beautiful room such as the one in the pictures ,with city view instead we got a bed with a sad bathroom, we didn t get housekeeping at all even though we used to leave a sign that we needed help with cleaning, we didn t have paper toilet, we didn t have coffee cups & when I asked for one, the house keeping lady gave me one of somebody s room. Food was way too expensive & we didn t have a choice but order from the restaurant, one time I ordered a dessert then I decided to cancel it, when I called the restaurant the guy hang up on me without saying a word just because I asked if I could cancel the order. It was a horrible week. Service wasn t nice. It didn t worth traveling all the way from WI to be honest. I was looking forward to stay in this hotel right now I regret it because I had a lot of choices & I really wanted to stay in Pullman. I swear I will never want to come back here.