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4 years ago

Horrible experiences and house is POORLY made! Th...

Horrible experiences and house is POORLY made! The house is nothing more than a rushed project. I was first attracted to the house I am renting because it was brand new, beautiful, in a quiet neighborhood and I wanted to move away from the city. Once I moved in, the "truth" of the house revealed itself. The vinyl flooring keeps peeling off, and I've had to request maintenance to come here 3 times already to re-glue it. It's becoming undone in other areas now as we speak. The electrical work was also poorly done, and as I write this, half of the house has no power (my refrigerator doesn't even work now). Maintenance came by to take a look at the problem, but the problem is so big that Reliant is now needed to assess the situation. The garage door doesn't come automated, so management expects me to pay to get the garage door opener installed myself, and then leave it behind once I move out without getting any of the money back. Essentially, I'd not only be leasing this house, but I'd be helping them upgrade it as well. The entrance door doesn't even have a peephole, so it becomes a security risk (especially as a woman) having to look through the side window when someone knocks on the door. The baseboards are already coming apart in the living room and I've only been here for a month. The other guest bedroom doors don't even have locks. Regarding lawn care, someone is supposed to cut the grass weekly. And when they do, loose grass is left all over the driveway. Tenants are responsible for the weed treatment in their yards. EVERY TIME you submit a maintenance request, the office will give you suggestions on how YOU should fix the problem! For instance, when the light inside of the supposedly new oven burned out after just a few uses, I contacted maintenance to report the issue. Their response was that I go inside the oven, look for the bulb, unscrew it, then buy a new one. And I refused, simply because I am not an oven technician and am sure they would charge me an arm and a leg if the oven stopped working altogether. As a new home, I don't understand why anything needs to be re-glued, is becoming unhinged, requires continuous maintenance, had staining on the vinyl, needs electrical rewiring, etc. For almost 2k a month! Just as I was on the verge of recommending leasing here to other friends and clients of mine on the market, I simply tell them to look the other way when they ask about these properties. Don't do it!

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