Greg Piller

Review of Consolidated Telcom

Terrible experience here. Bought 2 different rout...

Terrible experience here. Bought 2 different routers and constant drops & disconnects. Even our TV 15 feet from the routers kept disconnecting. It was unusable for my wife for her desktop for work & my son with his laptop for his homeschool. They ended up having to both tether to Verizon. Then told I agreed to a 12-month contract (to begin with, ISP contracts.....in 2020, who does that??) which I inadvertently must have done when we're only under lease here for only 6 months and I had told them that prior to signing up. I knew there was a install fee waiver I'd have to pay back if I cancelled within 6 months & a few other discounts but I don't remember anyone telling me that there was also a contract for 12 months & to watch out for whatever you click on during the sign-up which is ultimately my fault, but would have been nice to know that (found their online ordering not very straight forward to me & we've lived in 15 States having Charter, Comcast, CableOne, Montana Internet, CenturyLink, Midco, Frontier, etc prior so I'm well versed on ISPs). I should've went with Midco. They were great for us in Fargo & Rapid City prior & I didn't have any contract. Stayed with them because we CHOSE to. Oh well, live and learn.